In accordance with French law, and in particular Article L221-28 of the French Consumer Code, cut flowers, potted plants, and custom-made floral arrangements cannot be returned or exchanged, as they are perishable goods made according to the customer’s specifications.

Lavanda is committed to maintaining the highest quality of its creations and deliveries.
Any claims regarding the quality or conformity of an order will be reviewed within 24 hours of delivery.

For any questions related to your order, please contact us at:
📞 +33 7 68 63 51 73 or by email: ✉️ info.lavanda.fr@gmail.com.